FREQUENTLY ASKED QUESTIONS:

WE ARE A USA DISTRIBUTOR!


 
What is your return policy?
Due to Federal Heath regulations, we CANNOT accept returns on opened or partially consumed bottle sets. Otherwise, for sealed unopened  merchandise we have a 30 day return policy (which starts the date you received your order in the mail). Refunds on unopened items may incur a 20% restocking fee minus shipping costs. 
 

 
What countries do you ship to?
We ship worldwide (except to Norway where all supplements are prohibited imports.)  Most packages will arrive via your local postal service delivery (unless otherwise stated). All orders will have a tracking number assigned, and tracking data emailed to you. NOTE: After the package leaves the USA, tracking data with United States Postal Service (USPS) may cease, and should continue with your local country's postal service (if they happen use and scan the same tracking number originally assigned.
 

 
How long does "Standard" or "FREE Shipping" delivery take?
Tracking information will be emailed to you when your order ships. Your package will arrive with your local postal service (unless otherwise stated). A signature may be required upon delivery.
  • Standard / Free Shipping for United States - Approximately 5-10 business days excluding holidays and weekends.
  • Standard Economy Shipping for Canada -  Approximately 2-3 weeks.
  • Standard Economy Shipping for all other countries - Approximately 3-6 weeks.
 

 
How long does "Expedited Shipping" delivery take?
Tracking information will be emailed to you as soon as your order ships. Your package will arrive with your local postal service (unless otherwise stated). A signature may be required upon delivery.
  • Expedited Shipping for United States - Approximately 3-5 business days excluding holidays and weekends.
  • Expedited Shipping for Canada - Approximately 5-14 business days excluding holidays and weekends. 
  • Expedited Shipping for all other countries - Approximately 1-2 weeks.
 

 
What payment methods do you accept?
We accept all major credit cards (Visa, Master Card, Discover and American Express, etc.) through our Secure Payments System. We DO NOT accept order via phone or checks via mail - secure online payments only. Thank you.
 

 
What is your privacy policy?
PillstoGainWeight.com is committed to protecting your privacy.  Information the our site gathers is through aggregated tracking (i.e. number of visits, visitor I.P., etc.) which is information derived mainly by tallying page views throughout our site through Bing and Google Analytics, and/or social media visits. This information allows us to better tailor our content and services to our customers' needs. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may reply to any e-mail from us with 'unsubscribe' as the subject line. You may also opt-out of Google cookies by going to: www.google.com/settings/ads

We will never sell, trade or rent any information that identifies you to a third party company without your prior approval. In the event of any illegal or fraudulent activity, we may disclose necessary information to local law enforcement agencies, and/or credit card processors upon request.
 

 
Do you manufacture the pills?
No, we are simply the USA distributor for companies such as Ayurleaf Herbals and Planet Ayurveda (Please check your bottle for details). The pills are developed in a GMP "Good Manufacturing Practice" lab. The ingredients are 100% natural, with herbs harvested in India. Please refer to the bottle and web site images for manufacturer's details. 
 

 
How do I contact the pill manufacturer if I have questions?
Please view the contact address, email, web site and phone number on the bottle(s) you receive.
 

 
Our Return Address:
Pills To Gain Weight
(D. Finelli - Returns Dept.)
PO BOX 907
Hartsdale, NY 10530
(347) 391-0503‬
 

 
 

 
Legal Disclaimer:
These Statements have not been evaluated by the FDA. This product is NOT intended to diagnose, mitigate, treat, cure or prevent any disease. Please consult with your physician before starting a new dietary supplement regimen. Individual results may vary. Read and follow bottle label directions.
 
To view our legal terms and conditions click here:  TERMS